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Contact

Get in touch.

Email is how we work. Product questions go to the product; everything about the company comes here, and you will hear back within 1 business day during Australian business hours.

Using one of our products?

Write to its own support address. Accounts, subscriptions, charges, refunds and data requests all live inside the product, so that inbox can answer in one reply where we would only forward it.

Everything else

hello@rowedigital.net

Send an email

That address reaches the company. It covers all of the following.

  • General enquiries

    Partnerships, press, or anything that does not fit elsewhere.

  • This website

    Corrections, broken links, and questions about what you read here.

  • Legal

    Formal notices to the registered entity, and questions about our website policies.

  • Security

    Vulnerabilities in this website or our infrastructure. Put "security" in the subject.

What to include

For anything about an account or a charge, write to the product from the email address on the account, and include the date and amount of the charge. That lets support find it on the first reply instead of the third.